Showroom collaborator
Our showroom is getting a makeover! We are looking for a showroom collaborator whose main role will be to welcome our customers and advise them on our MORTEX®, BEALSTONE® and CAPILASIL® products. They will also be the contact person throughout the sales process, from defining the customer’s needs, through the commercial proposal and the transaction, to monitoring customer satisfaction.
Responsibilities
- Manage telephone calls, welcome and provide guidance to visitors
- Actively participate in the development of prospects & respond to commercial requests
- Ensure the visit of the showroom for visitors and professionals & provide quality advice in several languages
- Enhance and optimise the showroom by keeping up to date with trends in architecture and design.
- Provide an immersive experience
- Guiding visitors and professionals through the showroom and providing high-quality advice in several languages
- Promoting and optimising the showroom by keeping up to date with trends in architecture and design.
- Offering an immersive product experience
- Working closely with our brand ambassador and the back office
- Contributing to the brand development strategy
- Encouraging increased sales volume
- Build loyalty among existing customers by ensuring rigorous follow-up of requests/projects from this department
Required qualities
- Knowledge of French, English and Dutch.
- Knowledge of the design industry and market
- Smiling, developed commercial sense
- Dynamic and proactive
- Team and business spirit
- Interpersonal skills: good listening skills, diplomacy
- Ability to prioritise emergencies
- Excellent personal presentation, fashionable
We offer
- A salary in line with the responsibilities of the position, together with group insurance and meal vouchers.
- A 40-hour working week with 12 compensatory rest days.
- A modern, young and dynamic working environment in a rapidly expanding company.
- A brand new showroom space, designed to offer an immersive experience to customers.
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