Frequently Asked Questions

39 results found

11. What type of seal should I use between Mortex and other materials?

A MS Polymer flexible seal because it leaves no grease marks on Mortex, unlike silicone.

12. MX14 – Appearance of halos and persistent stains on the MORTEX® product ?

When the MORTEX® product is applied in a very structured manner with the formation of micro cavities of varying sizes, penetrations of fatty liquids or other liquids are possible at these openings.

These places are indeed weak points for the coating and its protection. It is essential to treat these cavities well to avoid possible penetrations. If the protective products (varnishes, oils, etc…) are applied by means of a normal treatment (roller or brush…), they will not penetrate these cavities, as these products are too thick. It is imperative to push them by tapping with the brush/paintbrush to treat the edges of these cavities as well as the bottom.

We therefore experience a lateral capillarity phenomenon at these places, from underneath the protection, causing a stained support. The latter can only dry through the small openings formed by the micro-cavities in question. Grease never escapes.

For “technical” layers (floors, showers, etc…), the fact of having an open-pored support (cavities) is already a deficiency in the application. This weakness impeeds the tightness of the system and will tend to clog up in these areas.

We therefore always recommend that a sample be taken and validated to determine the finish (structured, smooth, etc.) according to the purpose of the work.

E.g.: for a shower and/or worktop, we always recommend a smooth finish to avoid clogging and facilitate maintenance.

It should be taken into account that these cavities are sometimes difficult to protect because at the bottom of some cavities with other cavities communicate. It is in these cavities that dirt (dirt, soaps, cleaning residues, oily products, hair dyes, flour, butter, etc.) will settle. The microcavities create a possible passage for water.

The presence of stains in some places and not in others proves that the protection (varnish or other) is effeicient where it is well applied.

Stains are present in areas that have not received protection, or where the protection is no longer present. It is therefore imperative to dab the varnish or other protection in these small untreated cavities. These untreated cavities should of course always be avoided.

Smooth substrates can present the same situation if the protection is incorrectly applied.

It is therefore imperative to close the surfaces well, avoiding the presence of large micro-cavities and to apply the protection according to the rules of the trade.

 

Key words: Mortex, cracks, support, reinforcement mesh, halos

13. What are the annual holidays of Beal?

In 2019, we will be closed on the following days:
May: Friday 31th
June: Saturday 1st
August: Wednesday 15th and Friday 16th
November: Friday 1st and Monday 11th
December: from Thuesday 24th to Sunday January 6th 2020

14. Can I paint on Mortex?

The physical properties of Mortex are similar to those of a stone. You must ask the supplier of your paint on which support it can be applied. In all cases, it will be advised to remove the protection if there is one.

15. Do you sell to private individuals?

We sell our products to both professionals and private individuals. Regarding Mortex, we strongly advise everyone to take part in a training before applying the product.

16. Are you open during the winter holidays?

We will be closed from the 24st of December 2019 until the 6 of January 2020.

We wish you a Merry Christmas and a Happy New Year!

17. Do you take part in fairs and exhibitions?

We are taking part in several fairs every year. Consult the list here.

18. MX01 – Who makes the MORTEX® coating?

Beal is the only manufacturer of the MORTEX® range of products and has registered the name. We advise you to beware of imitations and counterfeits, as they do not meet the same quality requirements.
BEAL INTERNATIONAL products, and in particular the MORTEX®, BEALSTONE® and CAPILASIL® products are protected products. They meet strict quality requirements for which BEAL INTERNATIONAL is committed to guaranteeing results.  BEAL INTERNATIONAL is the sole manufacturer of its products.

The products are distributed by BEAL INTERNATIONAL and its distributors (official and unofficial). The points of sales are available on www.beal.be

Many competing companies seek to use the reputation of BEAL INTERNATIONAL and its products to mislead the consumer, not hesitating to use deceptive, misleading or disparaging means to market products of much lower quality or without authorisation. Please remain vigilant with regard to any counterfeiting or imitation and, if necessary, inform the management by e-mail via the address info@beal.be..

 

Key words: Mortex, Beal international, manufacturer, distributor, quality

19. Is a private individual able to make his own Bealstone?

Regarding the application itself, a private individual could do his own BEALSTONE on small surfaces. However, in practice, for larger areas, it is not always feasible. BEALSTONE requires indeed special and very expensive tools (rotary sander with diamond disks) that quite often only professionals possess.

20. MX02 – What are the different MORTEX® systems?

TECHNICAL SYSTEM

RESIDUR – RESIPACT G (primer)

+ 2 technical layers MC2-N

+ optional finishing in F1 or F2

+ Bipur varnish (matt, gloss or satin) or Polythane varnish (matt or gloss) or OIL OH TR oil and Bealwax, or …

SEMI-TECHNICAL SYSTEM

RESIDUR – RESIPACT G(primer)

+ 1 technical layer MC2-N

+ optional finishing in F1 or F2

+ Bipur varnish (matt, gloss or satin) or Polythane varnish (matt or gloss) or OIL OH TR, or …

DECORATIVE SYSTEM

RESIDUR – RESIPACT G(primer)

+ MC2-F1 or MC2-F2 (for a look similar to the technical or the semi-technical system) or MC2-F3 or F4 or MC2N + MC2N or MC2N + MC2F1, etc…

+ Bipur varnish (matt, gloss or satin) or Polythane varnish (matt or gloss) or OIL OH TR or soap Finish SA TR or oil-repellent Repeloil, or …

 

Key words: Mortex, technical layer, semi-technical layer, decorative system

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